November 12, 2020
Caregivers at Doctors Hospital of Sarasota earned the 2020 Guardian of Excellence Award®. Press Ganey, an organization that works with thousands of health care facilities to survey patients on safety, quality and experience of care, gives the award each year. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for patient experience. Caregivers from the team at Doctors Hospital of Sarasota ER in Lakewood Ranch and Serenity Place earned the distinction. In addition, Serenity Place earned the Pinnacle of Excellence Award, for maintaining high levels of excellence during multiple years.
Doctors Hospital of Sarasota CEO, Robert Meade, says, “Our caregivers are committed to providing the best experience and care for our patients every day, and even in a pandemic, that commitment has never wavered. I am very proud of our teams for this accomplishment. These awards are important recognition.”
“The caregivers at Doctors Hospital of Sarasota touch the lives of patients and their families in profound ways,” said Patrick T. Ryan, Chairman and Chief Executive Officer, Press Ganey. “This award reflects their deep commitment to listening to the voices of their patients...for safety, quality, and experience of patient-centered care.”
The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care. Presented annually, the award honors healthcare facilities that consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.